GenMo Tech Private Limited is a technology company registered with the Securities & Exchange Commission of Pakistan under registration number 0194004. We are currently carrying out our pre-launch marketing in preparation for a future launch of the GenMo App and Card subject to requisite regulatory approvals. GenMo is a technology provider and not a bank. Any financial service/product including any payment card will only be facilitated through the GenMo platform in partnership with the State Bank of Pakistan’s regulated financial institutions. Currently, through our Website, we are only pre-registering user interest. We are not charging any payment against services or accepting any customer deposits/funds.
By requesting access to or using our Website, GenMo App, or any GenMo Services, you agree with this Policy and accept our collection and use of your Personal Information (as defined below) in accordance with this Policy. This Policy applies to any person, child, or adult who requests or uses our Website, GenMo App, or any GenMo Services. In the case of a child (minor), the parent/guardian is responsible for the child’s use of our Website, GenMo App, and GenMo Services.
If you don’t agree with the terms of this Policy, do not use our Website, or GenMo App or avail of any GenMo Services.
PERSONAL DATA WE COLLECT AND HOW
We generally collect Personal Data (as described below further) in two ways:
i) through information provided by the user
ii) through the information that we collect automatically, being a digital platform
We do this to operate effectively and offer our users the best experience with our Website, GenMo App, or any GenMo Services.
i) User-Provided Personal Data
As we are currently carrying out our pre-launch marketing in preparation for a future launch, through the GenMo Website users (either the parent or the child) can pre-register their interest by filling out the online form. The information requested for interest registration relates to the contact and identification of the user (parent or child) i.e. user’s first and last name, phone number and/or email ID.
At GenMo, we take our responsibility to your children seriously and will strive toward the best parental consent practices when handling the personal information of your children. If post-registering your interest, you the parent/guardian want us to remove your child’s personal information (as mentioned above) from our database please feel free to reach out to us at firstname.lastname@example.org and we will cancel your child’s pre-registration and make all efforts to remove the information.
ii) Automatic Information
Like many digital platforms, GenMo collects certain information automatically to help us manage, improve and customize our features and functionality. When you use, visit, or otherwise interact with GenMo Services, we and our third-party service providers may use technology that stores or collects the information sent to us by your computer, browser, mobile phone, or other devices. This information may include your IP address, unique device identifiers, or other unique identifiers; your device functionality, such as the type of browser, operating system, or hardware used; your device location, which may include a street name and city or GPS location; mobile network information; your activities within GenMo Services, including the portions of the Website and GenMo App you access; your email address and mobile phone number; and other information.
These technologies include “Cookies” (small data files, including cookies, pixel tags, and/or other local storage provided by your browser or associated applications) on your computer, browser, mobile phone, or other devices. You are free to decline optional Cookies if permitted by your computer, browser, mobile phone, or other devices, although doing so may affect your use of GenMo Services.
HOW WE USE PERSONAL INFORMATION
We may use your personal information for one or more of the following reasons:
for providing and maintaining our Service, including monitoring the usage of GenMo Services
upon your request create your GenMo user account, the Personal Data provided by the user gives the user access to GenMo services offered to registered users
share GenMo App download links;
provide GenMo Services and customer support to you;
deliver service update notices and promotional offers, answer questions and respond to your requests, and otherwise, communicate with you through email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications, when necessary or reasonable for their implementation
test, personalize, develop and improve GenMo Services, including creating new analytics, algorithms, or other tools, so we can better cater to your interests;
market our products and services to you, including by presenting tailored content, and feature notices through our Website, third-party sites, in-App notifications, emails, or text messages
to enforce applicable ToU, including investigation of potential violations thereof
data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns to evaluate and improving our Services, products, services, marketing and to personalize the Application/Website/Services/products for a better user experience, and performing behavioral analysis
We may share Your personal information in the following situations:
respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
with our business partners to offer you certain products, services, or promotions
fulfill your request of disclosing your personal information for any purpose with your consent
with service providers to monitor and analyze the use of GenMo Services, to contact you.
SECURITY OF YOUR PERSONAL INFORMATION
At GenMo, we are committed to securing your personal information using commercially acceptable means. However, please be aware that we cannot guarantee absolute security because no method of electronic transmission and storage is 100% secure.
RETENTION OF YOUR PERSONAL INFORMATION
We will retain your personal information for as long as it is necessary for the purposes set out in this Policy. We may alter this practice based on legal and business requirements. We will also retain Usage Data for internal analysis purposes for as long as it serves our purpose.
LINKS TO OTHER WEBSITES
We will take all possible efforts to address your queries/concerns at the earliest possible opportunity.